HR services
HR outsourcing services for employers in Zambia
From payroll and recruitment to compliance, employee relations and training: choose the HR support you need, or let us run your entire HR function.
Payroll outsourcing
Recruitment & selection
Staff outsourcing
Compliance & policies
Employee relations
Training & performance
Full HR outsourcing
Your complete HR department, outsourced
Ideal for growing businesses without a full-time HR manager. We become your HR team: one named HR partner, clear monthly reporting and expert support whenever a people issue comes up.
- HR administration, staff files and leave records
- Monthly payroll and statutory returns
- Recruitment, onboarding and exits
- Policies, contracts and disciplinary support
- On-call HR advice for managers
Payroll
Payroll outsourcing
Accurate, confidential payroll every month with payslips, bank schedules and every statutory return filed on time.
- PAYE, NAPSA, NHIMA and Skills Development Levy
- Payslips, bank and mobile money schedules
- Leave, overtime, loans and allowances
- Gratuity and terminal benefits calculations
Recruitment
Recruitment & selection
Find the right people faster with a structured, fair and well-documented hiring process.
- Job descriptions and person specifications
- Advertising, screening and shortlisting
- Psychometric and skills assessments
- Reference, qualification and background checks
Staffing
Staff outsourcing & labour hire
We recruit, employ, pay and manage the compliance for staff who work on your sites under your direction.
- Project, seasonal and contract workers
- Contracts, payroll and statutory cover handled by us
- Fast replacements and flexible numbers
- One monthly invoice
Compliance
HR compliance, contracts & policies
Stay on the right side of the Employment Code Act No. 3 of 2019 and avoid costly disputes.
- HR audits and compliance health checks
- Employment contracts and attestation support
- HR policies and employee handbooks
- Job evaluation, grading and salary benchmarking
Employee relations
Discipline, grievances & restructuring
Handle difficult people matters fairly, consistently and in line with the law.
- Disciplinary and grievance procedures
- Investigations and hearing support
- Redundancy, retirement and restructuring processes
- Support during labour office matters, alongside your lawyers
Training & performance
Performance management & staff training
Build a high-performing team with clear goals, fair appraisals and practical training.
- Performance management systems and KPIs
- Appraisal design and facilitation
- Supervisor and management development
- Onboarding and compliance training (HR, policies, safety)
Industries
Sector experience that makes a difference
Every sector has its own workforce realities. We tailor contracts, payroll rules and policies to yours.
Mining & construction
Shift rosters, overtime, site allowances, labour hire and Workers’ Compensation compliance.
NGOs & donor projects
Fixed-term contracts, 25% gratuity, donor reporting and fast project recruitment.
Healthcare
Clinical staff records, shift and leave management and professional registration tracking.
Education
Teaching and support staff payroll, contracts and term-based leave planning.
Retail & hospitality
Casual and permanent staff, shift pay, tips and seasonal hiring.
SMEs & new investors
Affordable, compliant HR from day one, including employment permit support for foreign staff.
FAQ
Frequently asked questions
Can I outsource just one HR service?
Yes. Many clients start with payroll or recruitment only and add services later. There is no minimum package.
What is the difference between HR outsourcing and staff outsourcing?
With HR outsourcing, the staff remain your employees and we run your HR processes. With staff outsourcing (labour hire), we are the legal employer of the workers and you direct their day-to-day work.
Do you help foreign companies set up in Zambia?
Yes. We help new investors hire locally, set up compliant contracts and payroll, register with the statutory bodies and prepare employment permit applications for expatriate staff.
Will we have a dedicated contact?
Yes. Every client has a named HR partner who knows your business, backed by our payroll and recruitment specialists.
Paving the way · One Step Ahead
Let’s take HR off your plate
Book a free, no-obligation HR consultation. We review where you are today and give you a clear plan and a fixed monthly quote.